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The referee completed the review of the article, but he is having some issues to send it, how should I proceed?

What do the Reviewer’s keyword colors mean?

How to search for Reviewers using keywords?

How to add keywords for Reviewers?

A referee requested an extension in his deadline of 7 days to finish his evaluation. How can I do that?

I just got the feedback of a manuscript in english. At the evaluation form, completed by the referee, all the answers are in english. However, the final recomendation are in portuguese. My doubt is: the form I see is the same seen by the referee? If yes, I believe that might be a problem, once the revisor (in my specific case doesn’t understand portuguese) cannot familiarize with the possibles recomendations, and click in a option that doesn’t mean what he want.