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How to open a new request/ticket on Helpdesk?

How to open a new request/ticket on Helpdesk?

  1. Access the Helpdesk system at www.helpesk.editoracubo.com.br and click “Open New Ticket”
  2. Fill the form with your information and the message. Fields with * are requested.
  3. If you need attach any file, just click at “Escolher arquivo” button as shown in the picture bellow.
  4. Type the text shown in the picture and then press the “Submit Ticket” button. A confirmation message will show, as well as an e-mail will be sent to your inbox with the necessary information to proceed with your request.

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